Depending on your closest Global Entry enrollment center, it can sometimes take months to find open Global Entry appointments in order to schedule your in person Global Entry interview.  During the US government shutdown, interviews were cancelled so wait times have increased now that the government is open again. If you need to schedule a Global Entry interview but are having a hard time finding an appointment at your closest enrollment center, here are some strategies to bypass the long wait and get a Global Entry appointment sooner:

Schedule a Global Entry Interview (Even If Dates Not Soon Enough)

Once you are conditionally approved for Global Entry, you will need to schedule a Global Entry interview in order for your Global Entry approval to be finalized. You can reschedule your Global Entry as often as needed so you can always change your appointment to another date (or do a walk in interview or Global Entry on Arrival as discussed below).

Please note you must complete your Global Entry interview within 365 days of receiving your conditional approval or your Global Entry application will be cancelled and no refund will be granted.

So even if you are not seeing any dates or times that work for you, schedule a Global Entry interview at your closest enrollment center for the first available date that works for you because you can always change it later.

Keep Checking for Global Entry Appointments

Due to high application volume, some Global Entry enrollment centers do not have open interview appointments for months and some locations may not have available appointments at all.  You might be able to find last minute openings due to cancellations if you keep checking your TTP account. If you need to change your interview you are able to reschedule interviews online as well.  I recommend checking at least a few times a day if you really want to find an earlier interview date at your closest enrollment center.

Consider a Different Global Entry Enrollment Center

While some Global Entry enrollment centers do not have openings for months, some enrollment centers have appointments the same or next day.  Consider driving to a Global Entry enrollment center that is a bit further away or schedule an interview in another city if you are planning on being there anyway. This page is a great way to check for available Global Entry appointments at different enrollment centers – just click on an enrollment center and it will expand to show you the first available date.

Consider a Walk In Global Interview

Some Global Entry enrollment centers will accept walk ins as long as you are already scheduled for a Global Entry interview in the future.  It might be worth trying to walk in if you are near a Global Entry enrollment center but I would not go out of my way for the chance of an interview without calling first.

Global Entry Interview on Arrival

Global Entry Enrollment on Arrival is the easiest option for completing your Global Entry interview if you already have an international flight booked coming back to the United States.  Global Entry Enrollment on Arrival allows conditionally approved Global Entry applicants to complete their interview upon arrival into the United States and eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process. Global Entry Enrollment on Arrival is currently only available at select US and Canada airports.

Global Entry Enrollment on Arrival is likely your only option in case of another government shutdown as U.S. Customs and Border Protection (CBP) were approving people for Global Entry Enrollment on Arrival during the last shutdown while scheduled Global Entry interviews were cancelled.  It is also a good option this summer since CBP has been cancelling scheduled Global Entry interviews (see below). This page has more information about Global Entry on Arrival.

Global Entry Interview Cancellations During Summer 2019

June 2019 Update: The CBP has been cancelling Global Entry scheduled interviews and sending emails with this language:

You are receiving this e-mail because your scheduled Global Entry Enrollment Center appointment has been cancelled.

The ongoing humanitarian and security crisis on our southern border has required extraordinary action by the U.S. Department of Homeland Security (DHS), including the deployment of additional U.S. Customs and Border Protection (CBP) personnel to the southern border.

In response to this effort, CBP is temporarily reducing staff at Global Entry Enrollment Centers and reassigning them to support frontline traveler processing during the summer months.  Regrettably, this situation has forced the cancellation of your scheduled appointment.

According to this CNN article, availability for Global Entry interview appointments is expected to be limited through September 30, 2019.  This new development will make it harder to find an interview and it is possible that your interview could be cancelled.


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