If you recently applied for a Citi credit card and received a message that your application is pending review, here is how to check your Citibank credit card application status.

You can check your Citibank credit card application status both online and by telephone.

By Telephone:

Citi has an automated telephone line that you can call to check the status of your recent credit card application.

To check your Citibank credit card application status call 1-888-201-4523 (personal cards) or 1-800-645-7240 (business cards) and enter your social security number to check your status through the automated telephone system.


Citibank has an online form to check your Citicards credit card application status but you need to enter your Application ID.  If you do not have an application ID, you can call Citi for this information but it would be easier just to check Citi’s automated telephone line. Here is the link to the online form to check a Citi credit card application status using your application ID and zipcode. Or if you don’t have an application ID, you can use your Primary Phone Number, ZIP Code and Month and Year of Birth to check status at this link.

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Denied or Decision Still Pending? Call the Citi Reconsideration Line

If your application was denied, you can call the Citibank reconsideration line and ask them to reconsider their decision. Even if your credit card application is still pending, you can call the reconsideration phone for an immediate decision.

Here are the Citi reconsideration line phone numbers (you will be connected to a Citi credit analyst):
Personal Credit Cards:  800-695-5171  (8 am-midnight)
Business Credit Cards:  800-763-9795   (7 am-midnight)

Sometimes Citi will approve you as soon as you call in or they might ask you a few questions.  If you already have other Citi credit cards and Citi is unwilling to extend you more credit, you might be approved if you ask the representative to move some of your credit line from one of your other Citi credit cards.

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