If you recently applied for a Chase credit card and received a message that your application is pending review, here is a guide on how to check your Chase credit card application status and how to call the Chase reconsideration line to ask Chase to reconsider their decision (if you are denied) or to ask them for an immediate decision (if your application is still being reviewed).
How to Check Chase Credit Card Application Status
How to Check Your Chase Application Status By Telephone
Chase has an automated telephone line that you can call to check the status of your recent credit card application.
To check your Chase credit card application status call 888-338-2586 and enter your social security number to check your status through the automated system.
How to Check Your Chase Application Status Online
Unlike most other banks, Chase does not have a page to check your application status online (unless you are already an existing Chase cardholder). If you are not currently a Chase cardholder the only way to check your application status is to call the phone number above.
If you already have another Chase credit card and have an online banking account, you will see a new account added to your online profile before receiving an email that you are approved.
If you don’t see a new credit card account in your online profile, you can still check online if your application is denied or under review.
To check your application status online while you are logged into your chase.com online profile, click on the 3 horizontal lines on the top left hand side of your account. If you hover over the lines it will say “Main menu”.
The main menu will appear on the left side of your account. Towards the bottom you will see an “Application Status” option.
Click on “Application Status” to see your application status.
Chase Credit Card Application Status Results
After checking your Chase application status by telephone or online you might find that you are approved or denied or that your application is still “under review.”
If your application is still “under review”, Chase will give you an expected timeline for their decision which is a strong indication of the probably of being approved or denied.
If the message says you be informed in 7 to 10 business days, you will likely be denied so it might be a good idea to call the Chase reconsideration line to ask them if they need any more information or to convince them to approve you.
If the message says you be informed in 2 weeks, you will likely be approved so it might not be worth calling the reconsideration line unless you want an immediate decision.
If the message says you will be informed in 30 days, it probably means that your application has not been reviewed yet or that Chase needs more information and it could go either way. If you wait about a week and check again, Chase might change the timeline to one of the options above. If not, you might want to call the reconsideration line.
If you applied for a business card, I recommend waiting and not calling unless you are denied (or get the 7 to 10 days message) since you will probably be asked a lot of questions.
Chase Reconsideration Line
If your application was denied, you can call the Chase reconsideration line and ask them to reconsider their decision. Keep in mind that if you get denied because of the Chase 5/24 rule it will be difficult to get Chase to reconsider.
Even if your credit card application is still under review, you can call the reconsideration line to check on your application and ask if they need any more information.
If Chase is unwilling to extend you more credit and you already have other Chase cards, you might be approved if you ask the representative to move some of your credit from one of your other credit cards or ask them to close one of your other card accounts.
The Chase reconsideration line phone numbers are as follows:
• Personal cards: 1-888-270-2127
• Business cards: 1-800-453-9719