United 803
Tokyo Narita (NRT) – Singapore (SIN)
Boeing 777-200
Seats 1A and 2A (First Class)
This flight was the second of three flights on our way from Chicago to Brunei. We booked this flight as a one way saver award on united.com for 80,000 United MileagePlus miles and $18.90 per person.
Seats
The first class cabin on United’s 777-200 is fairly small with eight seats. The cabin consists of two rows with a 1-2-1 configuration.
Unlike our previous United Global First flight, all seats had overhead storage with enough room for larger carry ons directly above the seats. There was no floor storage so our personal item also went in the overhead during takeoff and landing.
Seats were spacious and comfy. In addition to the usual lap belt, a shoulder strap must be fastened for takeoff and landing.
We like lots of compartments to tuck away items we use in-flight….there were plenty available here.
Seats can be made into fully flat beds. As on our last flight, we took advantage of this and slept really well.
Amenities and Service
Slippers were available but not pajamas.
Surprisingly, this flight lacked an amenity kit. We were perplexed as the menu claimed one would be provided.
Not that we can’t live without an amenity kit but we were slightly disappointed we left behind the amenity kit we received from our previous United Global First flight, assuming this flight would have one as well. The flight attendants did pass through the first class cabin with a basket containing eye masks though. They mentioned toothbrushes were also available.
Food and Drink
The food was pretty good. Here are photos of the menu and our dinner.
As we were pretty full from our previous United Global first flight, we had dinner but skipped appetizers and dessert- unusual for us.
While we were slightly caught off guard by the lack of amenity kit, we really enjoyed this United Global First flight. We don’t know if the fully flat bed was just super comfy or we were just super tired but we slept for most of the flight. United’s first class might not be as nice as a lot of international airlines but it does have the most important factor to us – a comfortable, fully flat bed. We find United miles easy to collect and redeem, so we anticipate flying United Global First again in the near future.
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Index (rest of series):
Brunei, Singapore and Japan: Planning and Booking
United Global First Lounge – Chicago O’Hare
United Global First, ORD – NRT
United Global First Lounge – Tokyo Narita
United Global First, NRT – SIN (this post)
Singapore Airlines Economy Class, SIN – BWN
Radisson Hotel Brunei Darussalam (Bandar Seri Begawan, Brunei)
Things to do in Bandar Seri Begawan, Brunei
Royal Brunei Airlines Sky Lounge – Brunei International Airport
Singapore Airlines Business Class, BWN – SIN
The Best Free Things to do in Singapore
Eating Like a Local in Singapore
Pan Pacific Serviced Suites Beach Road, Singapore
Thaipusam in Singapore: Piercings and Hooks and Skewers, Oh My!
Singapore Airlines The Private Room…You Weren’t Very Private
Singapore Airlines Suites, SIN – PVG…Slumber Party In The Sky
Air China Business Class Lounge – Shanghai Pudong
ANA, All Nippon Airways – Business Class, PVG -NRT
Hey Hey It’s The Snow Monkeys
Jinpyokaku Ryokan (Kambayashi Onsen, Japan)
Cathay Pacific First and Business Class Lounge – Tokyo Narita
Japan Airlines (JAL) First Class Lounge – Tokyo Narita
American Airlines AAdmirals Club Lounge – Tokyo Narita
American Airlines First Class, NRT – ORD
I love amenity bags and specifically chose United First class from Tokyo to Bangkok (no longer in service) after confirming on United’s website they offer amenity bags on that flight. It even went into detail of the contents. On board the menu as well (as you pointed out) listed the amenity bag. The flight attendant came around with a basket of eyeshades/ear plugs. I asked about the amenity bag. What upset me most was his facial expression showing disgust in my question and his attitude answering “everyone on this flight has flown in from the United States and already got an amenity bag so we don’t give them out again ”
I can’t believe he was talking down to a first class passenger
And why do they print it on the menu and put it on the website ???
That is definitely bad service! I agree United should remove mention of amenity kits if they don’t think they need to offer them on certain flights.
Shit service from a US airline surprises you?